Say hello to our team!
Meet the faces of Barnt Green Travel Lounge that make your dream destination happen.
Launched in 2011 as a home worker with a vision of moving into a retail premise, I wanted to offer something different to other agents so after 2 years we opened an office/shop in Astwood Bank which increased business and reputation almost immediately.
As well as being customer focused and working with our customers to ensure they had the trips they were looking for, we started to offer airport and port transfers which have also gone from strength to strength.
After 3 years in Astwood Bank, we relocated to our current location in Barnt Green with a rebrand and a new name but with the same customer focused ideals when I first started while working from home.
Our reputation has grown within the local area and as such the referral for new business continues to increase.
Emma has worked in travel for 22 years.
She started working at BHX as a Passenger Service agent for a ground handling company. From there moved and worked for British Airways also at BHX.
Emma has travelled all over the world and even watched a few sports whilst in USA, baseball in SFO, Ice Hockey in NYC!
In 2007 Emma decided to move from BHX. She then worked for US Airways, whilst working with them she was fortunate to spend 4 weeks in North Carolina for training. Whilst she was there she was able to travel to Wilmington which was so beautiful.
US Airways was only around for a short while and then became part of the Emirates team at BHX in charge of their new Business Class Lounge.
What an amazing product EK have. She has travelled business class with EK to Dubai and see the sites and what an amazing country it is. Dubai has it all…beach, shopping, activities (sand dunes, biggest indoor ski HUGE malls)
She left EK after having her first child, and this is when she started to work with Mike at BGTL and has never looked back.
Malta (35 years plus travelling there), Lapland, Dubai, USA (SFO, LA, Vegas, New York, Boston, North Carolina) also have driven around California.
Linda has been in Travel over 40 years, started in Retail, then Business Travel for over 18 years, before joining BGTL in March 2013.
She has had the opportunity to visit many destinations, for work and a Holiday.
Linda loves the excitement when booking people’s holidays, and to see them leave our shop with a smile on their face.
Italy is Linda’s favourite destination, visiting many regions of Italy, either by car from the UK, or by flying and using the excellent rail network within this beautiful country.